Ana Liova – Privacy Policy

Last updated: 14 February 2023

This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we automatically collect certain information to ensure the site functions properly, including:

• Browser type and device information
• IP address
• Time zone
• Basic browsing data through cookies

When you make a purchase or attempt to make a purchase, we collect information necessary to process your order, including:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by our payment providers)

2. How We Use Your Information

We use your personal information only to:

• Process and fulfill your orders
• Communicate with you regarding your purchase or customer support requests
• Prevent fraud and ensure secure transactions
• Improve the performance and reliability of our website

We do not sell, rent, or misuse your personal information.

3. Sharing Your Information

We share your personal information only with trusted third parties that are necessary to operate our store, such as:

• Our e-commerce platform (Shopify)
• Payment processors
• Shipping and fulfillment partners

These third parties are required to handle your data securely and only for the purpose of providing their services.

We may also disclose your information if required to do so by law.

4. Cookies

Our website uses cookies to ensure proper functionality, such as remembering items in your cart and improving your browsing experience.

You can choose to disable cookies through your browser settings; however, this may affect certain features of the site.

5. Data Retention

We retain your order information only as long as necessary to fulfill your order, provide customer support, and comply with legal obligations.

You may request the deletion of your personal information at any time by contacting us.

6. Your Rights

If you are a resident of the European Union or other regions with data protection laws, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your personal information

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Email: info@analiova.com